How to Increase Customer Loyalty
Do you have a favorite company, store, or private handyman that you won’t replace under any circumstances? Someone you will be 100% loyal to, even if the price goes up or the office address changes? If yes, then you are the loyal customer whose trust some company has managed to win. Loyalty is a customer’s (consumer’s) positive attitude toward a store/brand/performer. Loyal customers are a great value for the business. It is not for nothing that one of the main tasks of marketers is to develop a customer retention program.… Read more “How to Increase Customer Loyalty”